Email support@getfragfinder.com — tell us what you were doing and what you expected to happen. Screenshots help. We reply within two business days, usually much faster.
The best frags sell in minutes. We verify a listing is in stock at the moment we find it and alert within about five minutes on the hot lane — but a store can sell the piece between our check and your tap. The timestamp on every alert tells you how fresh it is.
It means the listing is similar to your coral — a close cousin, a similar morph — but it is not the coral you asked for. We label lookalikes clearly and never let them trigger your alerts. They're there in case you want options, never as a substitute.
34 online coral stores today and growing, plus a directory of local fish stores near your ZIP. You choose which stores can alert you in Settings — one list, applied to every watch.
Settings → Alerts in the app: turn off individual event types, or the master switch. Your watches keep collecting updates in the app either way.
Matching quality is the whole product. If we ever call the wrong coral a match, email us the listing link — a human reviews every report.